An Independent Service Specialising in Special Educational Needs and Disability Issues

A Specialist Service Developed to Meet Your Needs

  • Independent SEN Mediation
  • An Independent SEN Expert for Exclusion Review Panels
  • Full Independent Service Reviews to ensure Best Value
  • Bespoke Training Packages
  • Services Tailored to Your Needs

Our Products

St Clare's Chapel

Victoria Road

Barnard Castle

Co. Durham

​DL12  8HR


01833 630309​

Contact Us

Email me at for further information.


If you are a Local Authority, Academy or Independent School - Government guidance states that you must provide access to an independent mediation service for parents who are considering accessing the SEND Tribunal to appeal against a decision regarding their child or young person's education, health or social needs (assessment to EHC Plan ).  The legislation states that this is compulsory and the service should be offered by a suitably qualified person who is independent of the Local Authority.

You will be talked through your options, timescales and signposted to services and organisations who can support you.  You will not be persuaded to take up mediation if you do not wish to do so.  

Your mediation service details will be found on your Local Offer on your Council website.  Dispute Resolution is also available to help parties address situations where relationships are becoming strained and working together is increasingly difficult.  The service can work with families and services such as Education, Health providers and Social Care to assist them in working towards positive outcomes.

Our service is completely confidential and all members have Safeguarding training.

All mediators are not only qualified through accredited training but also have extensive experience in the area of Special Educational Needs and Educational Law.

We are currently taking bookings for a specialist SEND Mediation Course which will commence on 22nd March 2018.  It is a Level 5 course of 30 points and will provide an excellent introduction to Mediation Skills for people working with families who have or may have children and young people with SEN/D.  Those who may be interested: SEN Officers, SENDIASS, Connexions Advisors, Social Workers, Health Specialists, Family Support Workers, SENCos, Information and advice services etc.