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An Independent SEND Mediation and Dispute Resolution Service. We specialise in resolving issues in relation to Special Educational Needs and Disability.

A Specialist Service Developed to Meet Your Needs


Your Local Authority will provide access to an independent mediation service for those parents/carers who are considering accessing the SEND Tribunal to appeal against a decision regarding their child or young person's education, health or social needs (assessment to EHC Plan).  Our service offers experienced qualified mediators who are not only qualified in Mediation but have a SEND background with years of experience and understanding of educational processes, procedures and have knowledge of Educational Law.

You will be talked through your options, timescales and signposted to services and organisations who can support you.  You will not be persuaded to take up mediation if you do not wish to do so.  

Your mediation service details will be found on your Local Offer on your Council website.  Dispute Resolution is also available to help parties address situations where relationships are becoming strained and working together is increasingly difficult.  The service can work with families and services such as Education, Health providers and Social Care to assist them in working towards positive outcomes.

We are also on the Department of Education list of accredited SEND Mediators, a member of the Civil Mediation Council and work to the SEND Mediators Professional Standards.




Contact Us

St Clare's Chapel

Victoria Road

Barnard Castle

Co. Durham

​DL12  8HR


Our Products

  • Independent SEN Mediation
  • An Independent SEN Expert for Exclusion Review Panels
  • Full Independent Service Reviews to ensure Best Value
  • Bespoke Training Packages
  • Services Tailored to Your Needs
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